How to Recall an Email in Outlook on Windows and Mac
How to Recall an Email in Outlook on Windows and Mac

In the hustle and bustle of today’s workplace, sending an email prematurely or to the wrong recipient is an all-too-common pitfall. Fortunately, Microsoft equipped Outlook with a feature to recall emails on both the Windows and Mac platforms. Despite its utility, this function often remains hidden within the depths of Outlook’s menus, eluding even seasoned users during their daily grind.
Understanding the capability to recall an email in Outlook requires delving into the intricacies of the application. Note that this functionality is exclusive to desktop clients and is not accessible to web-based users. Furthermore, it necessitates both sender and recipient to utilize Microsoft Exchange or Microsoft 365 accounts within the same organization.
Outlined below is the comprehensive process of recalling an email within Outlook:
Recalling an email in Outlook:
To initiate the email recall process, launch the desktop Outlook client, which stands as one of the premier email management tools available.
Accessing Sent Items: Begin by selecting the “Home” tab within the client interface.
Locating the email: Navigate to the “Sent Items” folder from the menu on the left-hand side to locate the email you wish to recall. Double-click on the desired email to open it in a new window.
Triggering Recall: Ensure the “Message” tab is active within the email window. Proceed to click on the ellipsis (…) located on the right side of the toolbar. Hover over “Actions” and select “Recall this message.” Alternatively, in newer versions of Outlook, the “Recall Message” option may be directly accessible from the toolbar after opening the “Sent Items” pane and double-clicking on the intended message.
Navigating Alternate Pathways: If the ellipsis (…) is not visible, opt to select “Move” from the toolbar, followed by “Actions,” and then “Recall this message.”
Configuring Recall Settings: A pop-up window will emerge, presenting two choices: “Delete unread copies of this message” or “Delete unread copies and replace with a new message.” Optionally, designate Outlook to notify you of the recall process outcome. Make your selections and proceed by clicking “OK.” Should you opt to replace the email, Outlook will generate a secondary window for composing the revised message. Upon completion, click “Send.”
Post-Recall Considerations: It’s imperative to acknowledge that recalling an email doesn’t guarantee its erasure. The recipient may need to open the recall message first for the original message to vanish. Therefore, labeling the recall message as “URGENT” or equivalent is advisable to ensure prompt attention. Additionally, Microsoft advises that, in certain scenarios, recipients may receive notifications when recalled messages are deleted from their inbox, potentially revealing the nature of the initial communication.
Improving Email Management with Delayed Sending:
In addition to email recall, Outlook offers the functionality to delay message transmission, which is an asset for circumventing impulsive or inadvertent dispatches. By implementing this feature, users can exercise greater control over their email correspondence. Here’s how to configure delayed sending for Outlook emails:
Accessing Settings: Navigate to the “File” tab situated in the upper-left corner of the Outlook interface.
Configuring Rules: Scroll down and select “Manage rules & alerts” to initiate the rule management process.
Creating a New Rule: Within the ensuing window, opt to create a new rule.
Rule Specification: Choose the option “Apply rule on messages I send” and progress to the next step.
Defining Delay Duration: Select “Defer delivery by a number of minutes” and specify the desired time interval. Subsequently, confirm your selection by clicking “OK.”
Finalizing the Rule: Optionally, designate any exceptions to the rule and provide a descriptive name. Activate the rule by checking the corresponding box and clicking “Finish” to conclude the setup process.
Frequently Asked Questions:
1. Can you recall an email after an hour?
You can always recall an email after one hour. Recalling an email in Outlook will work if the recipient hasn’t opened the message yet. However, it is best to act fast, as once the email is opened, the recall will do no good.
2. Does the recipient know if an email is recalled in Outlook?
In some cases, yes, Outlook may notify a recipient that an email has been recalled from their inbox in Outlook.
3. Can I recall opened messages in Outlook?
If a recipient opens your original email, you can’t recall it.
4. What about the redirects to other folders?
If your first message activated a filter and Outlook rerouted it to a specific folder, then your recall will fail. The recall option only affects emails that remain in the inbox. If the first message waits elsewhere, it won’t go away.
5. Does this work on other email clients?
The recall function works with messages in Outlook. If you send an email to someone who uses Gmail, for example, the recall won’t work.
